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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kari Clemens

May 29, 2024

5  out of  5 rating by Kari Clemens
"Lauren is so easy to work with. Anything I need or have a question about she is only a call away. I would highly recommend her to anyone looking for insurance."
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Shelby Waterman

May 29, 2024

5  out of  5 rating by Shelby Waterman
"They were so nice and helped me switch my insurance over! I even got better coverage"
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Alicia Hunter

May 28, 2024

1  out of  5 rating by Alicia Hunter
"Customer Service is no longer answering their phone calls. They will call you back but will not answer when you call. I work during the day and see clients at all times; so cannot predict when I can receive a call, so I keep my phone on silent. I thought customer service is supposed to be available during open hours to prevent this issue, but apparently not currently at this location."
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Gabriela Durante

May 26, 2024

5  out of  5 rating by Gabriela Durante
"I must say, my experience was amazing. Lauren Peters assisted my family and I with everything we needed, including car and rental insurances. We were always treated well, and her replies were consistently clear and concise. I highly recommend it!"
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Juan Molina

May 17, 2024

5  out of  5 rating by Juan Molina
"¡Me gusta esta oficina de State Farm!"
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Jana Rogers

May 16, 2024

5  out of  5 rating by Jana Rogers
"This branch of State Farm is so wonderful to work with! They are here to assist me anytime I call and they never make me feel like I’m bothering them! Jeff Sallee himself has even answered the phone and I didn’t expect that just at the level he is but he helped and never made me feel like he didn’t have time. Lauren is my absolute favorite! She always goes the extra mile to take care of me and also never acts as if she doesn’t have time! Times are tight for almost everyone these days and to have to deal with the monthly bills it’s nice to talk to someone who understands! Sincerely, Jana (MO)"
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Sheryl Hayton

May 9, 2024

5  out of  5 rating by Sheryl Hayton
"Jeff and his team are incredible. They do such an amazing job and they have great attention to detail."
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Allie Owens

April 19, 2024

5  out of  5 rating by Allie Owens
"Best experience I’ve had with insurance. Olivia was awesome and got me a great policy. I’m saving over $1200 a year on my auto insurance!"
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Walter Ruland

April 18, 2024

5  out of  5 rating by Walter Ruland
"I called at about 4 pm and Olivia had my policy to me by 4:30. A very pleasant experience."
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Joel Sweeney

April 9, 2024

5  out of  5 rating by Joel Sweeney
"I had a lot of trouble with my previous agent. I requested Jeff Sallee take over my policies. That was the best thing I ever did. Jeff and his team were able to get my policies updated as far as my vehicles, renters insurance, and change drivers. Without their support and good mindset to get the job done, I would have lost my opportunity to get the townhouse I wanted. A BIG TY to Jeff and his team, for getting everything done correctly and quickly. Much appreciated!"
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SASC Headmaster

March 23, 2024

5  out of  5 rating by SASC Headmaster
"The customer service here is top-notch, I always, and I mean always, get answers that are both prompt and accurate. Lauren does an especially good job!"
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Robik Rasnavad

March 2, 2024

1  out of  5 rating by Robik Rasnavad
"Sent him an email beginning of the week for a quote, still awaiting to hear back from him :-("
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Julie Stroth

January 29, 2024

5  out of  5 rating by Julie Stroth
"Very nice and friendly staff, they are very helpful with your insurance needs"
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Jon Kramer

January 17, 2024

5  out of  5 rating by Jon Kramer
"Jeff and his team are fantastic to work with. They seem to genuinely care and have made everything so easy. Great experience."
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Todd Kudron

January 16, 2024

5  out of  5 rating by Todd Kudron
"I have always received nothing below 100% satisfaction with any and every contact with this office. Lauren is absolutely above par in every aspect of her job."
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Gary Covey

January 9, 2024

5  out of  5 rating by Gary Covey
"Long time customer with State Farm. Jeff and Team are always great to work with. Work hard to bring the best customer service experience. Thanks for all your efforts."
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November 15, 2023

5  out of  5 rating by M
"Lauren Peters is amazing! I had a fairly time-sensitive/complex insurance issue to sort and not only was she kind, professional, & prompt in helping me solve it - she did so just before taking vacation, putting in extra work to go the extra mile for a State Farm customer. Do yourself a favor if you live in the Overland Park area and switch to State Farm, Jeff Sallee's office!"
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David Sallee

November 3, 2023

5  out of  5 rating by David Sallee
"Excellent customer service, very competitive in home and auto bundling premiums and it’s nice to actually have an office and personnel that you can recognize and talk to, even in person!! You get way more than just coverage!! When you need it, whether it’s asset coverage or life insurance, they are there to advise!! Great agency and a Fantastic office manager and staff."
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Olivia House

October 30, 2023

5  out of  5 rating by Olivia House
"I am a longtime customer of Jeff and I always recommend this State Farm agency to anyone with looking for insurance! Annually, they're saving me over $1000 on my home & auto policies!!! They have the best rates, and they are super easy to get a hold of whenever I have any questions. Lauren at the front desk has been such a huge help over the years and is so sweet and knowledgeable. Highly recommend!"
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Janice Bouvier

October 26, 2023

5  out of  5 rating by Janice Bouvier
"We always enjoy working with all the staff at State Farm . Jeff Sallee and his team are very professional and when you go into the office you feel like they enjoy what they do and that they really care about your situation. Lauren is always so eager to help with whatever questions we have. They get a 5 star from us. Jan & Phil."
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Thomas Toland

September 15, 2023

5  out of  5 rating by Thomas Toland
"Olivia and Jeff are the best! Very friendly, caring, and experts in their field."
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Tsen Hu

July 7, 2023

5  out of  5 rating by Tsen Hu
"Very efficient and helpful service."
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bill creach

May 18, 2023

5  out of  5 rating by bill creach
"I was very happy with his office’s fast and friendly assistance."
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Janelle Hovey-Squire

April 26, 2023

5  out of  5 rating by Janelle Hovey-Squire
"Great Staff. Always prompt and helpful"
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Sam Winani

April 20, 2023

5  out of  5 rating by Sam Winani
"Best agent in KC, I had an accident and the process to get me back on the road was fast and smooth"